Cookies Policy | Macau Casino

1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile device or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or during later visits. Cookies do not usually contain information that directly identifies you, such as your full name. However, information collected through cookies may be linked with other information held by a website operator and may therefore be treated as personal information under applicable privacy laws.

The term cookies may also include related technologies, such as pixels, tags, software development kits, local storage and similar tools. These technologies can perform functions that are similar to cookies, including remembering settings, measuring website activity and helping to deliver relevant content. In this policy, we use the word cookies to refer to cookies and similar technologies unless a distinction is required.

Cookies may be first-party or third-party cookies. First-party cookies are set by Macau Casino or by a service provider acting on our behalf. Third-party cookies are set by another organisation whose services may be used on the website. Third parties may use cookies to provide analytics, security, advertising, payment, social media or other services, subject to their own privacy information and settings.

How long cookies remain

Some cookies are session cookies. These are generally deleted when you close your browser. Other cookies are persistent cookies, which remain on your device for a set period or until you delete them. The duration of a cookie can depend on its purpose, the service that sets it and your device or browser settings. Cookies may be replaced, updated or removed as our website, services and technology develop.

2. Why we use cookies

Macau Casino may use cookies for several purposes. The cookies used on a particular page may vary depending on the features available, your device, your choices and the services supporting the website. We aim to use cookies in a proportionate way and to collect only information that is reasonably required for the relevant purpose.

Essential operation: Some cookies are needed for the website to function. They may support page navigation, account access, session management, security controls, fraud prevention and the delivery of requested services. If these cookies are disabled, parts of the website may not work correctly.
Security and compliance: Cookies may help us identify unusual activity, protect accounts and transactions, prevent misuse, maintain system integrity and meet legal or regulatory obligations. They can also help us remember choices relating to consent, age checks, responsible gambling information or other required notices.
Preferences: Cookies may remember choices such as language, region, display settings, login preferences and other selections. These cookies are intended to make the website easier to use and may reduce the need to enter the same information repeatedly.
Performance and analytics: Cookies may provide information about how visitors use the website, including which pages are viewed, how visitors move through the site, and whether errors occur. This information can help us understand performance, identify technical issues and improve content, navigation and functionality.
Personalisation: Where permitted, cookies may help us present content or features that are more relevant to your interests, activity or settings. Personalisation does not change any applicable account, wagering, eligibility or responsible gambling requirements.
Marketing and measurement: Where appropriate and subject to applicable requirements, cookies may help measure the effectiveness of communications or advertising and limit repeated content. We may use aggregated or otherwise permitted information for this purpose. We do not rely on cookies to remove or reduce any legal safeguards that apply to gambling services.

Cookies may be used alongside information you provide directly, information generated when you use our services and information received from service providers. The way information is combined and used is governed by our Privacy Policy and any applicable notices. We do not use cookies as a substitute for required identity, age, account or verification processes.

3. Your choices and cookie controls

Where required, the website may provide a cookie banner, preference centre or other control that allows you to accept, reject or adjust certain categories of cookies. Your choices may apply to the browser or device being used and may need to be made again if you use another browser, clear your cookies or access the website from another device. Essential cookies may not be available for opt-out where they are necessary to provide a requested service, maintain security or comply with legal requirements.

Browser settings

Most browsers allow you to view, block, delete or restrict cookies through their settings. You may also be able to receive a notification before a cookie is stored. Instructions differ between browsers and devices, so you should review the help or privacy settings provided by your browser manufacturer. If you block or delete cookies, some website features may be unavailable, slower or less personalised. You may also need to repeat settings or log in again.

Do not track and similar signals

Some browsers and devices provide do-not-track or similar signals. Because there is no consistent industry standard for interpreting these signals, the website may not respond to every such setting in the same way. You can generally control non-essential cookies through the cookie controls provided on the website and through your browser settings.

Mobile and application settings

If Macau Casino services are made available through a mobile application or another digital environment, that service may use identifiers and technologies managed through device or application settings rather than ordinary browser cookies. Your device may provide controls for advertising identifiers, permissions, storage and tracking. Changing these settings may affect how the service works.

Choosing not to receive non-essential cookies does not stop all advertising or communications. It may mean that content is less tailored, or that you see general information rather than information selected using cookie data. Your choice also does not necessarily remove information previously collected. Where appropriate, we may retain information for security, legal, dispute resolution or record-keeping purposes.

4. Third-party services, privacy and updates

We may use third-party providers to support website hosting, security, analytics, customer service, payments, communications and other business functions. These providers may place or access cookies or similar technologies when providing services to us. Third parties may also process information according to their own terms and privacy policies. We encourage you to review the information supplied by any third party before enabling optional cookies or using a linked service.

Some third-party services may process information outside Australia or involve international service providers. Any such handling is subject to applicable privacy obligations and the safeguards described in our Privacy Policy. Cookie information may include device details, browser information, approximate location, pages visited, referral information, preferences, account-related events and technical identifiers. The precise information depends on the technology and its purpose.

We may update this Cookies Policy from time to time to reflect changes to the website, technology, service providers, legal requirements or our practices. When we make a material change, we may provide notice through the website or another appropriate channel. The updated version will apply from the date stated in the policy. You should review this page occasionally to remain informed about how cookies are used.

Privacy questions and complaints

If you have a question about this policy, wish to understand how information collected through cookies is handled, or want to make a privacy request or complaint, please use the privacy or support process made available on the Macau Casino website. We may need to verify your identity before responding to a request. We will handle privacy enquiries in accordance with applicable Australian privacy requirements and our Privacy Policy.

This policy is informational and does not limit any rights or obligations that apply under Australian law. It also does not change the terms governing your account or use of Macau Casino services. If there is an inconsistency between this policy and a mandatory legal requirement, the mandatory requirement will apply to the extent of that inconsistency.